Support Centre

Get Started

CardsPal is an app that helps you to find the best credit card deals and maximise your savings, based on the credit cards you own.

CardsPal is incubated by SC Ventures, part of Standard Chartered Bank.

Creating an account with CardsPal is easy!

Follow this quick guide:

Still facing a sticky problem? No worries, we’ve got your back.

Talk to our Support by filling in the form below! ⚡️

On the “Email Verification” screen, tap on Resend Code to receive a new email from us.

Very rarely, our email lands in the Junk folder… do check it out there. 😪

Still facing a sticky problem? No worries, we’ve got your back. Talk to our Support by filling in the form below! ⚡️

By ranking your interests, we help you find the best deals according to your preferences.

Onboarding

After you have successfully signed up, you can rank your interests just by tapping and dragging!

Settings

You can always customise and change your ranking and preferences again in your Profile. Here’s how:

  1. Tap on the “Profile” tab on the bottom navigation.
  2. Tap on the ⚙️ gear icon on the top right hand corner.
  3. Rank your Interests.
General

Rest assured, you don’t have to!

CardsPal doesn’t ask for your personal and sensitive credit card details. 👍

CardsPal is currently only available in Singapore.

We’re working on including more markets in the future – do stay tuned! 🤗

About to pay? Find a deal on the spot! 💡

CardsPal’s geolocation feature helps you find card deals anytime, anywhere. You’ll be able to see nearby deals within a 2km radius on your “Home” screen.

Planning ahead for shopping or dining? 🤔

Area banners (Bugis, Orchard, and more) help you find immediate deals in these places, so you can plan your shopping/dining route ahead of schedule.

Deals for specific merchants 🛍

Already know where you’re headed? You can search for the hottest deals at specific stores and restaurants with the search bar.

Tap on the ♡ icon on the deal page to favourite a deal.

Tap on the share icon on the deal page to share the deal with your friends & loved ones. 

You can share deals through instant messaging apps like WhatsApp. 🙌After all, sharing is caring, right? 🙂

Tap on the merchant address on the deal page and you will be prompted to open Google Maps / Apple Maps.

From there, you can start your navigation. 💃🏽

My Cards

Here’s a quick guide ⚡️:

Steps:

  1. Go to “My Cards”.
  2. Tap on “Add a new card”
  3. Select the Bank/Network where your credit card is from.
  4. Select the credit card you own.
  5. Choose to either add another card or view current cards.

On deals list screen, tap on the “Deals for My Cards” toggle.

It allows you to switch to only deals for your cards. You can turn it off anytime.

Deals for your cards are labelled in green.

Here’s a quick guide ⚡️:

Steps:

  1. Go to “My Cards” on the bottom navigation.
  2. Tap on “Setting” icon on the top right.
  3. Swipe left on the card you want to delete.
  4. Tap on the delete button.

You can always re-add the card quickly with the “Add” button.

This feature is currently unavailable on CardsPal.

However, we are definitely keeping this great idea in mind! 💯

My Account

Steps:

  1. Tap on the “Me” tab on the bottom navigation.
  2. Tap “Edit Profile”.
  3. Remember to save your changes!

For security reasons, you are not able to change the email address that you have registered with CardsPal.

Still facing a sticky problem? No worries, we’ve got your back. Talk to our Support by filling in the form below! ⚡️

On the “Sign In” page, tap on Forgot password?.

Type in your registered email address with us, and we’ll send you a code to reset your password.

  1. Tap on the “Me” tab on the bottom navigation.
  2. Tap on the “Settings” button.
  3. Change your password.

Tap on the “Favourites” tab on the bottom navigation. ❤️

You can view your favourite deals here. To unfavourite a deal, tap on the heart icon again.

  1. Tap on the “Me” tab on the bottom navigation.
  2. Tap on the “Settings” button.
  3. Tap on the bright blue “Logout” button at the bottom.

We are sad to see you go.. 😔

You can send an email to support@cardspal.com and we will help you in removing your account. And also, do tell us why you’re leaving us! 😥

Still unsure?

Don’t see your question here? Drop us a line!