Deals that are purchasable in the app will have additional details like price and discount tags highlighted in purple.
Deals that are purchasable in the app will have additional details like price and discount tags highlighted in purple.
Promotional vouchers are available in limited quantities and there may be restrictions on the number of vouchers that each user can purchase.
You can view it here:
There are 4 ways.
If you are a mobile login user, you can change the email to receive the receipt under “confirm purchase” page.
However, if you are an email login user, you can request for re-issuance of receipt by contacting our customer support at support@cardspal.com
You can send us an email at support@cardspal.com and we’ll assist you with the request.
Voucher for Online Deal: This refers to e-voucher(s) that you can use by keying in the promo code at the merchants’ website or mobile application. You would have purchased these e-voucher(s) at a discount in the CardsPal App. For example, you paid $8 to buy a $10 merchant e-voucher.
Simply follow these steps:
Voucher for In-store Deal: This refers to voucher(s) that you can use at merchants with physical stores. You would have purchased these voucher(s) at a discount in the CardsPal App. For example, you paid $8 to buy a $10 merchant voucher.
Visit the merchant’s store to redeem the voucher. Simply follow these steps:
Please note that the voucher is for one-time use only and it has to be swiped by the outlet staff in the store. If you swipe the voucher prematurely and not by the outlet staff, it will not be reinstated or replaced.
For your reference, vouchers that have been redeemed can still be viewed in the “Redeemed” section in My Deals page.
Please contact our customer support at support@cardspal.com
Please contact our customer support at support@cardspal.com
We’re sorry but expired vouchers cannot be extended.
As the transaction is between you and the merchant, please contact the merchant directly to discuss if they are agreeable to the refund. However, if they are unresponsive, you can send us an email at support@cardspal.com and we will, on goodwill basis, contact the merchant to see how this can be resolved.
In the unlikely event that the last voucher might be issued to another user at the same time of transaction, contact our customer support at support@cardspal.com and we will assist you with the refund.