Operations Support

Job: Technology & Innovation

Primary Location: Singapore

Schedule: Full-time

Employee Status:  Contract (1 year)

 

Operations support opportunity in a funded early-stage fintech: from pre-MVP, through iteration to find Product-Market fit, and successful commercialization!

To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.

We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Venture is a newly formed CVC-backed fintech based in Singapore. 

The successful candidate will be the part of a start-up team leading developers to build an innovative platform and app leveraging on data, analytics to drive the business. This is a rare opportunity for a self-driven, strong entrepreneurial spirit, start-up minded, solid and passionate individual to participate and contribute to a venture. 

 

Responsibilities

The successful candidate will be part of a start-up team building an innovative platform and app leveraging data, analytics to drive the business. This is a rare opportunity for a self-driven, strong entrepreneurial spirit, start-up minded, solid and passionate operations support to join and contribute to a venture

  • Be SPOC for Deal Marketplace merchants to handle their queries and assist them in onboarding and/or post-sales activities 
  • Work closely with Business Development to onboarding, support and build relationship with various Merchants and Business partners
  • Perform & document Due diligence checks on merchants and partner onboarded in platform
  • Work closely with marketing team to run various initiatives & campaigns and closely track performance and report to management on regular basis
  • Perform due diligence checks on merchants and document them for future review and reference
  • Monitor and streamline existing processes and procedures and effectiveness of each controls
  • Take up end to end responsibilities and action needs of business in a timely and efficient manner
  • Perform ad-hoc duties time to time based on business needs
  • Understand business and partner needs and keep platform more relevant

 

Requirements

  • Ability to demonstrate ownership of tasks assigned, work independently and excellent in problem solving skills
  • Meticulous, analytical, good communication and interpersonal skills
  • Excellent time management skills and must be able to work under tight deadline
  • Prior experience working with eCommerce/Marketplace platform is desired
  • Confident to work and communicate with all levels of personnel and being a good team player
  • Skilled and experienced with using Microsoft Office; with Excel being a must Proficient in Macro in Excel
  • Relevant working experience in service oriented roles will be an advantage

Interested applicants, please forward your CV to HR@cardspal.com